Platform
Merchandise & Marketing
Drive more revenue per fan and deeper engagement with integrated merchandise at checkout and automated marketing campaigns triggered by real fan behaviour.
AI Product Recommendations
Automatically surface the right products to the right fans based on their ticket type, purchase history, and event. Higher relevance means higher conversion.
Automated Campaign Triggers
Send the right message at the right moment. Automatically trigger campaigns based on ticket purchases, fan behaviour, and event milestones without any manual input.
Post-Purchase Engagement
Keep fans engaged after the sale. Automatically serve upsells, event reminders, and personalised content that drives incremental revenue and repeat attendance.
Multi-Channel Delivery
Reach fans where they are. Deliver campaigns across email, SMS, and WhatsApp from one platform, with consistent messaging across every channel.
Merchandise Integration
Merchandise served directly at the point of ticket purchase. Fans add products to their order in one seamless flow, with no separate storefront or extra steps required.
Why Choose KNOT
Increased Revenue Per Fan
Boost average order value with smart, well-timed upsells.
Frictionless Buying Experience
Fans can purchase through your website, app, on-site devices, or direct messages.
Unified Campaign Management
Run every campaign from one dashboard without switching tools.
